Paper Title
An Analysis of Latency, Jitter and Packet Loss in a Network with Telepresence System

Quality of service in a network is important in ensuring that packets reached its intended recipient especially in a video streaming service like telepresence. Different parameters like latency, jitter and packet loss are use to measure performance of a network. Measuring these parameters is a way of measuring the quality of service received by the users. The parameters mentioned were tested through performing a ping test and traffic shaping while there is an on-going telepresence session with and without QoS implementation. Based on the testing conducted, results have shown a significant improvement on latency, jitter, and packet loss during the telepresence session with QoS implementation compared when QoS was not implemented. Keywords- Quality of service, Traffic Shaping, Traffic Queuing, Fortigate,