Paper Title
Influence of Multiple Institutional Logics and Social Categorization in Decision-Making in Business
Abstract
This conceptual paper proposes a view towards decision making from information process
perspective, involving actors influenced by categorization and institutional logics, and such relationships are
regulated integratedly by different moderators and mediators, one of those is completeness of information. This
research studies decision-making based on choice theories, systems theory, information processing process
theory, social categorization theory and institutional logics theory. The applicable research methods is mixed
methods with the application of MAXQDA. Specifically, qualitative methods used are observations and
interviews, quantitative ones are surveys, correlational research using quantitative data analysis tools, including
SPSS, STATA and experiments. Findings from this research identify (1) some common communication errors in
decision makings, (2) factors constituting such errors, (3) the intervention of technological change and
development in globalization context leading errors as well as (4) bring about better understanding of social
relations at work in such context in relation to communication errors and possibly (5) the optimum combination
for an error-free system.
Index Terms - Institutional Logics, Social Categorization, Information Processing Process, Cognitive Biases,
Decision-Making, Choice Theories