International Journal of Soft Computing And Artificial Intelligence (IJSCAI)
.
Follow Us On :
current issues
Volume-12,Issue-1  ( May, 2024 )
Statistics report
Jun. 2024
Submitted Papers : 80
Accepted Papers : 10
Rejected Papers : 70
Acc. Perc : 12%
Issue Published : 22
Paper Published : 242
No. of Authors : 695
  Journal Paper


Paper Title :
Dynamic Adjusting Factors Affecting Virtual Reference Services

Author :Xiangming Mu, Quanyi Zhao

Article Citation :Xiangming Mu ,Quanyi Zhao , (2023 ) " Dynamic Adjusting Factors Affecting Virtual Reference Services " , International Journal of Soft Computing And Artificial Intelligence (IJSCAI) , pp. 26-31, Volume-11,Issue-1

Abstract : Many digital libraries are now providing Virtual Reference Services (VRS). Because the system is fairly new to popular use, there could be various approaches to increase the quality of VRS. In this study we focused on two key factors: increasing the feeling of helpfulness and reducing the feeling of intrusiveness, which are considered trade-offs; usually the more helpful the system is, the more intrusive it may appear. It is challenging to provide high helpfulness along with less intrusiveness in VRS. This study aimed to identify factors that could improve helpfulness without increasing intrusiveness based on survey from systemically sampled academic librarians; awareness, timing, and transparency were regarded as key factors affecting the helpfulness and intrusiveness of the system. Keywords - Virtual Reference Services, Intrusiveness, Helpfulness, Balance and Tradeoffs

Type : Research paper

Published : Volume-11,Issue-1


DOIONLINE NO - IJSCAI-IRAJ-DOIONLINE-19943   View Here

Copyright: © Institute of Research and Journals

| PDF |
Viewed - 18
| Published on 2023-10-20
   
   
IRAJ Other Journals
IJSCAI updates
IJSCAI Volume-12,Issue-1(May,2024)
The Conference World

JOURNAL SUPPORTED BY